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FOR IMMEDIATE RELEASE
Contact:
Nancy White
The Natural Marketing Institute
215.513.7300 ext. 225
Nancy.White@NMIsolutions.com
Overcoming Consumer Barriers to Purchasing Environmentally-Friendly
Products
First in a series of seven trends
based on NMI’s
extensive LOHAS consumer insight.
Harleysville, Pa. (June 2007) – The
Natural Marketing Institute (NMI), the leading provider
of strategic consulting, consumer insights and market research
services for the health, wellness and sustainability marketplace,
today expanded on key findings from their proprietary LOHAS
Consumer Trends Database™, an annual study
of the U.S. general population.
Many “green” consumer products and services are
currently enjoying phenomenal growth rates within the $209
billion LOHAS marketplace. And media coverage of such topics
continues to drive the market. NMI expects these trends
to continue for the foreseeable future. Acceleration could
also occur if a few present market barriers are addressed. Among
LOHAS consumers - a primary target for green, socially-responsible
and sustainable products - lack of availability, understanding
about the product’s true environmental benefit, and
cost prohibit some LOHAS consumers from buying more green
products. Examining these barriers as identified in NMI’s LOHAS
Consumer Trends Database™ providesthe foundation
for the development of marketplace opportunities.
Availability: Several bricks-and-mortar retailers have reacted
to the unmet demand for LOHAS-related products and responded, such as Home
Depot’s recent “Eco-Options” product line. In fact,
in 2006 Home Depot sold 354,105,804 Eco Options products. Online retailers
are in a somewhat more fortuitous position. They are able to serve customers
regardless of location, and in theory are also able to carry a full line of
products that fit with LOHAS consumers’ lifestyle. LOHAS consumers
will indeed respond to the convenience of being able to buy their CFLs, Fair
Trade coffee, and organic shower gel with one shopping cart. Whether
in-person or on-line, strategies such as these make LOHAS products more readily
available to all consumers and will spur an increase in product sales. Look
for increased availability to accelerate in 2007.
Understanding: Many consumers have long been unclear about the
benefits of eco-related products. One approach to addressing the education
issue (and inherent skepticism) is to have an independent third party verify
the claim, such as Energy Star, USDA Organic, or LEED Certified for example. Although
LOHAS consumers are consistently the most aware of, and influenced by, this
type of verification, such approaches appeal to many other consumer segments. Where
third-party seals are not available for a particular product or service, companies
may consider developing their own standard – for example, Timberland’s “Footprint
Label” – a unique approach using the Nutrition Facts panel from
a food/beverage product. Ultimately, the effectiveness of this approach
will depend on consumers’ intrinsic trust in the brand itself. Those
brands that consumers perceive as genuine and transparent will require less
substantiation from companies. This goes well beyond
a product/service and includes verification of the entire
operations of a company and their respective environmental
impact.
Cost: Finally, as with many products and services, cost prohibits
approximately one-third of LOHAS consumers from buying environmentally-friendly
products. Price points are perceived to be the biggest barrier to general
population U.S. adults also. Whereby some price premiums are reality, many
manufacturers have been addressing this issue. As market
interest grows, economies of scale and increasing competition
will continue to put downward pressure on prices, making
LOHAS products more competitive with their conventional counterparts.
According to NMI Managing Partner Steve
French, “The
momentum of the LOHAS marketplace is reaching the tipping
point. New products and services, media campaigns, and industry
events, among other activities are being introduced every
day. NMI predicts the LOHAS market will double in size by
2010 to $420 billion. This will, in part, be achieved by
overcoming the barriers of availability, understanding, and
cost – some of which appear to have already begun to
diminish based on the dynamic and opportunistic nature of
a multitude of LOHAS marketplace happenings.”
NMI's annual proprietary LOHAS Consumer Trends Database™,
conducted since 2002, is the only vehicle that covers the
LOHAS market across a broad range of attitudes, behaviors,
product usage rates, lifestyle patterns, and trends in this
marketplace. LOHAS is an acronym for Lifestyles Of Health
And Sustainability and describes an integrated, rapidly growing
market for goods and services that appeal to consumers who
have a meaningful sense of environmental and social responsibility
and incorporate those values into their purchase decisions. For
more information, please visit the NMI website at www.NMIsolutions or
contact NMI at 215-513-7300.
###
The Natural Marketing Institute is
the leading strategic consulting, market research and
business development company specializing in the health,
wellness and the sustainability marketplace. For more
information on NMI, visit NMI’s
web site at www.NMIsolutions.com.
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